First and foremost, I am absolutely thrilled, and I mean thrilled, with your product. My problem foot has not felt this good in 25 years, and I am just astonished that your insoles could accomplish so easily what a zillion visits to 'experts' and a zillion dollars for custom orthotics could not. I admit to being a little skeptical when my wife first came across your product online (I am not usually persuaded by TV infomercial type of stuff) but the many online comments (mostly very positive) about the insoles and your own very prompt and comprehensive responses to my inquiries sold me initially, and the rest is history. My only fears going forward are either you change the design or you choose another line of work and your business closes!! Hopefully neither will happen and you enjoy continued success and prosperity.